Gemeinsam für “Excellence in Digital Security” zu stehen ist unser Anspruch. Das genua Partnerprogramm sorgt für die nötigen Voraussetzungen, um Ihnen als genua Partner die Arbeit zu erleichtern, damit wir Kundenprojekte gemeinsam erfolgreich gestalten.
Excellence in digital securityrequires a great deal of know-how, something the customer is often lacking.
By cooperating with excellently trained and well-networked partners, new offers open for our mutual customers.
The market is changing – recognizing trends together is a wonderful task.
Security through strong partners
Collaboration with partners has been part of our DNA for many years now. With the genua partner program, we lay important groundwork for supporting you even more strongly as a genua partner and simplify your work so that we can together structure and implement security projects to the satisfaction of our customers.
Gabriele Meier,Sales Director genua GmbH
The Partner Levels in the genua Partner Program
The signets are available to you in the partner portal and can be used by you for marketing purposes, e.g., for:
Tenders
Advertising and marketing materials
Website
Classification Within the Three-Level Partner Program ⇒
Primary criterion for acceptance into the partner program is sales expectations/targets.
An additional criterion is the willingness to invest in increasing and expanding capacities and competencies on the basis of the training concept.
It is possible to advance from Pioneer to Specialist all the way to Expert.
Framework Conditions and Prerequisites
Excerpt from Appendix 1b and 2
Pioneer
Specialist
Expert
Commercial framework parameters
Minimum sales
€20,000 - 199,000 €
€200,000 - 1,999,999
In excess of € 2.000.000
Possibility to qualify as genua service partner
no
yes
yes
Sales, Service & Support
Support through genua partner manager
-
yes
yes
Access to online portals
yes
yes
yes
Certifications in accordance with training concept
Number of genua product certifications
0
Min. 2 product certificates
Min. 2 different product types
Min. Admin level
Min. 5 üroduvct certificates
Min. 2 different
Min. Expert level
Number of employees in sales
2
3
5
Number of employees in technology
1
2
3
Building Blocks of Success in the genua Partner Program
Conditions
Qualifications
Information
Conditions
All genua solutions are assigned a discount class. There are fixed conditions for each discount class in every partner level.
Qualifications
To deepen your know-how, there are other training formats in addition to our product training courses that can be accessed depending on partner status.
Possibilities to qualify
Training format
Objective
Costs
GPFT (basic product portfolio)
You know our products, the scenarios in which they are used and can present these to the end customer accordingly.
No cost (eLearning)
Scenario-based learning (SBL)
You know the most important solution scenarios and can use the knowledge to draw up concepts for the end customer yourself.
No cost (eLearning)
Release.TALK
Release talks take place shortly prior to releases to introduce the new features to you.
No cost
Product Training Courses
You can independently install, configure and support the products at the end customer without support from genua.
Fee-based, discounted
Individual workshops as needed
You can independently create concepts for end customers as well as install, configure and support the products in complex environments without support from genua.
According to offer
Organized consulting hours with the genua development department
Discussion of recurring challenges that cannot be immediately solved with standard genua products; derivation of new requirements on the products.
No cost
Information
In addition to the aforementioned aspects, the partner portal is also a point of contact that will become increasingly important to you: Among other things, you can learn about innovations and download materials to prepare for customer meetings. In addition, we will also publish changes within the genua partner program here.
Marketing material: e.g., sales presentations and Battle Cards
Excellence in Digital Security.
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Marc Tesch,Geschäftsführer genua GmbH
Frequently Asked Questions and Answers
Partner Program
Is the classification in the partner program for my company final or can it be changed?
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The partner level is defined once by genua at the start of the partnership and is recorded in Appendix 1. Thereafter, the partner level is reassessed annually by genua on the basis of the actually achieved sales and the current training state (Appendix 2).
When is it possible to advance to the next-higher partner level?
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The partner level is initially defined once by genua at the start of the partnership. Thereafter, the partner level is reassessed annually by genua on the basis of the actually achieved sales and the current training state. If there are positive changes here, it is possible to advance to the next-higher partner level.
Upon reaching the "Expert" partner level, do all present employees need to then be retrained to the "Expert" product training courses?
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Retraining is necessary if the minimum number of employees that are to be trained to the Expert level has not yet been reached (cf. Appendix 1b and 2). The Expert partner level does not take effect until the required number of product certifications and employee training courses have been completed.
What prerequisites do I need to satisfy for the partner program?
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You can find the prerequisites and framework conditions for the partner program in Appendix 1b of the partner contract. Listed there in addition to the commercial framework conditions are the certification and qualification conditions, the Sales, Services and Support area as well as marketing conditions.
How long is the contract term of the partner contract?
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The contractual relationship begins with the signing of the contract by both parties and is concluded for a fixed term of twelve (12) months. Thereafter, the contractual relationships is extended indefinitely. At the end of the minimum term of twelve months, the contractual relationship can be terminated by both parties with three (3) months' notice to the end of a calendar year.
Are demo systems still available?
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For the Pioneer, Specialist and Expert partner levels, it is possible to procure NFR systems (not-for-resale). These are available to you indefinitely for demo purposes, e.g., for showrooms and labs. You obtain a complete system at the price of the replacement hardware incl. cost-free update service. Where available, we can make virtual software licenses incl. update service available to you at no charge. Please contact partner@genua.de if you need an NFR system.
For customer-specific projects, our testing pool remains available to you for a temporary period. You can apply for these via the partner portal using the "Test systems" form.
Can I apply for project protection as in the past?
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For the Pioneer, Specialist and Expert partner levels, project protection is still available. Project protection can be applied for via the partner portal.
What is a genua service partner and what rights and obligations do they have?
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A genua service partner is a partner who performs services on behalf of genua. To qualify for this, you must be classified in the Specialist or Expert partner level. The concrete framework conditions for a genua service partner are regulated separately and independently from your partner contract. If you are interested, please contact your partner manager or send an email to partner@genua.de.
Where can I find the valid conditions?
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The conditions for your respective partner status are in Appendix 1a of the partner contract. You can find the valid prices in the price list.
Do I lose my partner level and discount classes if a trained employee leaves the company?
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No, not immediately. If a trained employee departs or transfers from the company, a new employee is to be qualified within a period of 6 months. The partner level is reassessed annually by genua on the basis of the actually achieved sales and the current training state (see Appendix 2).
How is it determined whether my employees are trained in accordance with the partner level?
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The genua partner managers regularly check whether your employees have completed the training courses necessary for your partner level. Upon successful completion of a training course, trained employees receive a corresponding certificate as verification. Refer to the partner contract for the conditions on the necessary employee qualifications.
Where can I register for the training courses?
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All training courses can be found in the partner portal under "Trainings"
I have questions about the genua partner program. Who can I contact?
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If you have questions about the partner program, you can send an email to partner@genua.de at any time as well as contact your partner manger or genua sales employees.
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